1. Introduction Welcome to Roli Chawal. By accessing our website and using our Vedic Pooja services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Services Roli Chawal offers online Vedic Pooja services conducted by certified priests. The services are provided based on the information you provide at the time of booking. We reserve the right to modify or discontinue any service without prior notice.
3. Booking and Payments
- All bookings must be made through our website or authorized platforms.
- Payments must be made in full at the time of booking.
- We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
4. Cancellations and Refunds
- Cancellations made 48 hours before the scheduled pooja will receive a full refund.
- Cancellations made within 48 hours of the scheduled pooja will incur a 50% cancellation fee.
- No refunds will be given for cancellations made within 24 hours of the scheduled pooja.
- In case of any issues from our side, we will offer a full refund or reschedule the pooja at no extra cost.
5. User Responsibilities
- You are responsible for providing accurate and complete information at the time of booking.
- Ensure that the necessary preparations are made at your location for the pooja, as per the guidelines provided by Roli Chawal.
- Respect the priests and follow their instructions during the pooja.
6. Privacy Policy Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Limitation of Liability
- Roli Chawal is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We are not responsible for any delays or interruptions in service due to unforeseen circumstances beyond our control, such as technical issues or natural disasters.
8. Intellectual Property All content on the Roli Chawal website, including text, graphics, logos, and images, is the property of Roli Chawal and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.
10. Amendments Roli Chawal reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will become effective immediately.
11. Contact Information For any questions or concerns regarding these terms and conditions, please contact us at support@rolichawal.com.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Roli Chawal for your Vedic Pooja needs.